Contact Us The Central Bank of Ireland is located at our dockland campus (map below). New Wapping Street North Wall Quay Dublin 1 D01 F7X3 Postal Address and Contact Numbers For staff contacts, deliveries, etc. Phone: +353 (0)1 224 6000 Fax: +353 (0)1 224 5550 Central Bank of Ireland PO Box 559 Dublin 1 Banc Ceannais na hÉireann Bosca PO 559 Baile Átha Cliath 1 Public Helpline E-mail: enquiries@centralbank.ie Lo-Call: 1890 777 777 Phone: +353 (0)1 224 5800 Phonelines are open Monday to Friday, 9:00am to 6:00pm. (Note: Rates for Lo-Call may increase from a mobile phone.) More Contacts Make a complaint Complain about a financial services company. Complain about the Central Bank of Ireland. How the complaints process works. Report wrongdoing E-mail: confidential@centralbank.ie Lo-Call: 1890 130 014. Open Monday to Friday from 9:30am to 5:00pm. Protected Disclosures Desk Central Bank of Ireland PO Box 11517 Spencer Dock Dublin 1 D01 W920 How to report wrongdoing in a regulated financial firm. Read about protected disclosures, whistleblowing and other infringement reports. Freedom of Information requests E-mail: foi@centralbank.ie Freedom of Information Unit Central Bank of Ireland North Wall Quay Dublin 1 D01 F7X3 Find out how to submit a Freedom of Information request. Exchange old or damaged money Phone: +353 (0)1 224 5969 Learn how to: Exchange old Irish money for euro Exchange damaged euro banknotes and coins Exchange high value euro banknotes Buy collector coins or a coin set E-mail: currencyservices@centralbank.ie Phone: 1890 307 607 (within Ireland) or +353 (0)1 2483605 (outside Ireland). Visit www.collectorcoins.ie to purchase an official collector coin. Online reporting and returns (financial firms) E-mail: onlinereturns@centralbank.ie Lo-call: 1890 252 080 Phone: +353 (0)1 224 4545 Regulatory Transactions Division Central Bank of Ireland PO Box 11517 Spencer Dock Dublin 1 Submit a question or comment via an online form. Submit a report through the Online Reporting System Press office E-mail: media@centralbank.ie Read all press releases, speeches and other announcements. Search the archive for press releases before 2016. Help us improve this website E-mail: webadmin@centralbank.ie