Contact Us

The new offices of the Central Bank of Ireland are at our Dockland Campus in New Wapping Street, North Wall Quay, Dublin 1, D01 F7X3.

Contact Us by Post or Phone

Central Bank of Ireland
PO Box 559
Dublin 1

Banc Ceannais na hÉireann
Bosca PO 559
Baile Átha Cliath 1

Phone: +353 (0)1 224 6000
Fax: + 353 (0) 1 671 5550

Public Helpline

Please check out our Consumer Hub for Q&A on consumer issues and current topics.

Lo-Call: 1890 777 777 or +353 (0) 1 224 5800 (Monday - Friday from 09:00-18:00)
E-mail: enquiries@centralbank.ie

Please view our Customer Charter.

These contact details are for members of the public with queries on Central Bank operations and financial sector regulation.

Whistleblowers and Other Disclosures to the Central Bank

See our Whistleblowers section for details on making protected disclosures and other infringement reports.

Teller Services Information

Phone: +353 (0)1 224 5969

The Central Bank's Teller Services are located in our North Wall Quay office. The following public services are available from 12.00pm – 2.30pm Monday to Friday (closed on Bank/Public Holidays):

  • Exchange of High Value Euro Currency Banknotes (limited number of notes permitted per transaction)
  • Exchange of Irish Currency (via drop-box)
  • Exchange of Mutilated Currency (via drop-box)

Collector Coins

Collector Coin products can be purchased online through our new website www.collectorcoins.ie.

For more information please email currencyservices@centralbank.ie or call 1890 307 607 (within Ireland) / +353 (0)1 2483605 (outside Ireland). More details on our collector coins are available here.

Teagmháil trí Ghaeilge

Má theastaíonn uait teagmháil a dhéanamh linn trí Ghaeilge, féadfaidh tú glaoch a chur ar 1890 777777.

Online Reporting Process

Online reporting queries can be submitted through the 'submit a request' function on the Online Reporting System. Alternatively you can contact us at the following:

E-mail: onlinereturns@centralbank.ie 
Phone: (0) 1 224 4545 or 1890 252080

Website Queries

The Central Bank of Ireland website has a new-look. If you have a comment or suggestion to make about the site or if you want to report a broken link, please email webadmin@centralbank.ie

Data Protection and Privacy Notices

Learn more about how the Central Bank of Ireland collects and processes Personal Data.

More Contact Details