Contact Us The Central Bank of Ireland is located at our dockland campus (map below). New Wapping Street North Wall Quay Dublin 1 D01 F7X3 Postal Address and Contact Numbers For staff contacts, deliveries, etc. Phone: +353 (0)1 224 6000 Fax: +353 (0)1 671 5550 Central Bank of Ireland PO Box 559 Dublin 1 Banc Ceannais na hÉireann Bosca PO 559 Baile Átha Cliath 1 Public Helpline E-mail: enquiries@centralbank.ie Lo-Call: 1890 777 777 Phone: +353 (0)1 224 5800 The helpline is open Monday to Friday from 9:00am to 6:00pm. More Contacts Make a complaint Make a complaint against: A financial services company The Central Bank of Ireland How the complaints process works. Whistleblowers and Protected Disclosures How to make a protected disclosure, whistleblowing and other infringement reports. Buy a Collector Coin Visit www.collectorcoins.ie to purchase an official collector coin. E-mail: currencyservices@centralbank.ie Phone: 1890 307 607 (within Ireland) or +353 (0)1 2483605 (outside Ireland). Exchange Old or Damaged Banknotes and Coins How to: Exchange old Irish money for euro Exchange damaged euro banknotes and coins Exchange high value euro banknotes Phone: +353 (0)1 224 5969 Submit an Online Report Submit a report through the Online Reporting System. E-mail: onlinereturns@centralbank.ie Phone: (0)1 224 4545 or 1890 252 080 Contact our Press Office Search the archive for press releases before 2016. Read current press releases, speeches and other announcements. E-mail: media@centralbank.ie Make a Freedom of Information request Make a Freedom of Information request. Help us improve this website E-mail: webadmin@centralbank.ie