You are using an outdated browser. Please upgrade your browser to improve your experience

Close

central bank of ireland

Central Bank Homepage Menu

Main menu

  • Home
  • About
  • News & Media
  • Events
  • Careers
  • Contact
  • GAEILGE
  • Financial System
    Back

    ACS

    Financial System

    How we identify risk and take actions to ensure financial stability.

    Financial System Overview

    • Money, notes and coins
    • Macroprudential Policy
    • Countercyclical Capital Buffer
    • Financial System Overview
    • Financial Stability
      • Financial Stability Overview
      • Macroprudential Policy
      • Financial Stability Research
      • Risks for Financial Stability
    • Payments and Securities Settlements
      • Payments and Securities Settlements Overview
      • Policy and Oversight
      • Single European Payments Overview
      • TARGET Services
      • National Stakeholder Groups
      • Irish Retail Payments Forum
    • Resolution
    • Foreign Exchange Global Code of Conduct
    Close
  • Monetary Policy
    Back

    ACS

    Monetary Policy

    Maintaining price stability as part of the Eurosystem.

    Monetary Policy Overview

    • Monetary Policy Overview
    • Policy Setting
      • Policy Setting Overview
      • Monetary Policy Role
      • ECB Governing Council and Monetary Policy Decisions
    • Policy Implementation
      • Policy Implementation Overview
      • Open Market Operations
      • Standing Facilities
      • Counterparty Eligibility
      • Legal Documentation
      • Collateral Framework
      • Asset Purchase Programmes
      • Collateral Management & Provision of Liquidity to Banks
    • Management of Investment Assets
      • Management of Investment Assets Overview
      • Central Bank's Investment Assets
      • Risk Management
      • ECB’s US Dollar Reserve Assets
    Close
  • Regulation
    Back

    ACS

    Regulation

    How we regulate financial services in Ireland.

    Regulation Overview

    • Preparing for Brexit
    • Innovation Hub
    • Check if a firm is authorised
    • Log in to ORION
    • Log in to Online Reporting
    • Regulation Overview
    • How We Regulate
      • How We Regulate Overview
      • Authorisation
      • Brexit FAQ – Financial Services Firms
      • Policy
      • Supervision
      • Online Reporting System (ONR)
      • Fees & Levies
      • Regulatory Decisions Unit
      • Enforcement
      • Resolution Framework
      • International Financial Sanctions
      • Codes
      • Diversity and Inclusion in Regulated Firms
    • Industry & Market Sectors
      • Industry & Market Sectors Overview
      • Brokers / Retail Intermediaries
      • Bureaux de Change
      • Client Assets / Investor Money
      • Credit Institutions
      • Credit Servicing Firms
      • Credit Unions
      • Debt Management Firms
      • Electronic Money Institutions
      • Funds
      • Funds Service Providers
      • Insurance & Reinsurance
      • Investment Firms
      • Moneylenders
      • Money Transmission Businesses
      • Payment Institutions
      • Retail Credit & Home Reversion Firms
      • Securities Markets
    • Anti-Money Laundering and Countering the Financing of Terrorism
      • Anti-Money Laundering and Countering the Financing of Terrorism Overview
      • Regulatory Requirements & Guidance
      • Legislation and Correspondence
      • Countering the Financing of Terrorism
      • Risk Based approach to AML Supervision
      • Financial Action Task Force
      • TCSP Authorisation
      • Guidance on Risk
      • Registration for Schedule 2 Firms
      • Events
      • Registration - Cheque Cashing Offices
    • Consumer Protection
      • Consumer Protection Overview
      • Compliance Monitoring
      • Legislation
      • Advisory Groups
      • Central Credit Register
      • Consumer Protection Outlook Report
      • Consumer Protection Codes and Regulations
      • European Supervisory Authority Guidelines
      • Consumer Protection Directorate - Contact Us
      • Consumer Protection Research
    • Markets Update
      • Markets Update Overview
      • IOSCO
      • ESMA Guidelines and Recommendations
      • Markets Update Archive
    • Protected Disclosures & Whistleblowing
    • Unauthorised Firms
    • Enforcement
    • PSD2
      • PSD2 Overview
      • PSD2 - Reporting Requirements
      • PSD2 - Frequently Asked Questions
    • Central Securities Depository Regulation (CSDR)
    Close
  • Publications
    Back

    ACS

    Publications

    What we publish on the economy and about ourselves.

    Publications Overview

    • Publications Overview
    • Brexit Task Force Reports
    • Consultation Papers
    • Consumer Protection Research
    • Correspondence
      • Correspondence Overview
      • Oireachtas Correspondence
      • General Correspondence
    • Corporate Reports
      • Corporate Reports Overview
      • Strategic Plan
      • Annual Reports Archive
      • Annual Performance Statements
      • Central Bank Annual Report and Annual Performance Statement 2018
    • Discussion Papers
    • Economic Letters
    • Household Credit Market Report 
    • Financial Measures Programme
    • Financial Stability Notes
    • Financial Stability Review
      • Financial Stability Review Overview
      • Macro Financial Reviews
    • Quarterly Bulletins
      • Quarterly Bulletins Overview
      • Quarterly Bulletin Signed Articles
      • Quarterly Bulletins Archive
      • Quarterly Bulletin Q4 2018
      • Quarterly Bulletin Q3 2018
      • Quarterly Bulletin Q2 2018
      • Quarterly Bulletin Q1 2018
      • Quarterly Bulletin Q4 2017
      • Quarterly Bulletin Q3 2017
      • Quarterly Bulletin Q2 2017
      • Quarterly Bulletin Q1, 2017
      • Quarterly Bulletin Q4, 2016
      • Quarterly Bulletin Q1 2019
      • Quarterly Bulletin Q2 2019
    • Research Technical Papers
    • Research Bulletins
    • SME Market Reports 
    • Systemic Risk Pack
    Close
  • Statistics
    Back

    ACS

    Statistics

    Our role as the leading compiler of Irish financial statistics.   

    Statistics Overview

     
    • Statistics Overview
    • Statistical Publications
    • Data & Analysis
      • Data & Analysis Overview
      • Credit and Banking Statistics
      • Non-Bank Financial Sector Statistics
      • Quarterly Financial Accounts
      • Securities Statistics
      • Competitiveness, Reserves and National Debt
      • Euro Area Statistics
      • Financial Statistics Summary Chart Pack
      • Insurance Corporations Statistics
    • Publication Calendar
    • Statistical Reporting Requirements
      • Statistical Reporting Requirements Overview
      • Schedule of Dates
      • Credit Institutions
      • Targeted Longer-Term Refinancing Operations (TLTROs)
      • Financial Vehicle Corporations
      • Securities Reporting Custodians
      • Fund Administrators
      • Insurance Corporations
      • Special Purpose Vehicles
      • Classification of Entities by Institutional Sector
      • Payment Service Providers
      • AnaCredit in Ireland
      • Pension Funds
    • ECB Interest Rates & Exchange Rates
      • ECB Interest Rates & Exchange Rates Overview
      • ECB Interest Rates
      • Exchange Rates
    • Contact Us
    Close
  • Consumer Hub
    Back

    ACS

    Consumer Hub

    Our work in protecting you.

    Consumer Hub Overview

    • Preparing for Brexit
    • Check if a firm is regulated
    • See a list of unauthorised firms
    • Complain about a financial services firm
    • Consumer Hub Overview
    • Central Credit Register
    • Banknotes & Coins
      • Banknotes & Coins Overview
      • Euro Banknotes
      • Euro Coins
      • Suspect Counterfeits
      • Exchange Old or Damaged Money
      • Old Irish Banknotes
      • Old Irish Coins
      • Banknotes & Coins FAQs
    • Collector Coins
      • Collector Coins Overview
      • About Collector Coins
    • Warnings and Alerts
    • Deposit Guarantee Scheme
    • Explainers
    • Irish Government Bonds and Treasury Bills
    • Mortgage Measures
      • Mortgage Measures Overview
      • Mortgage Measures - FAQ
    • Rounding
    • Tracker Mortgage Examination
    • Unauthorised Firms
    • Consumer Guides
    • Brexit FAQ - Consumers
    • Contacts and Complaints
    Close
  1. Home
  2. Regulation
  3. Consumer Protection
  4. Consumer Protection Outlook Report

Consumer Protection Outlook Report 

 

  • Consumer Protection Outlook Report 2017
  • Consumer Protection Outlook Report 2016
  • Consumer Protection Outlook Report 2015
Share:

In this Section

  • How We Regulate
  • Industry & Market Sectors
  • Anti-Money Laundering and Countering the Financing of Terrorism
  • Consumer Protection
    • Compliance Monitoring
    • Legislation
    • Advisory Groups
    • Consumer Protection Outlook Report
    • Consumer Protection Codes and Regulations
    • European Supervisory Authority Guidelines
    • Consumer Protection Directorate - Contact Us
    • Consumer Protection Research
  • Markets Update
  • Protected Disclosures & Whistleblowing
  • Unauthorised Firms
  • Enforcement
  • PSD2
  • Central Securities Depository Regulation (CSDR)

Footer Navigation

Popular Searches

  • AIF Rulebook
  • Consumer Protection Code 2012
  • CP86 Consultation
  • Mortgage Arrears Code of Conduct

Popular Documents

  • Consumer Protection Code 2012
  • Pre-Approval Controlled Functions
  • Mortgage Arrears Code of Conduct
  • Fitness and Probity FAQs

Consumers

  • Collector Coins
  • Tracker Mortgage Examination
  • Request your Credit Report
  • Replace Old or Damaged Money

Regulation

  • Policy Setting
  • Monetary Policy Role
  • Policy Implementation
  • Asset Purchase Programmes

Site Information

  • Data Protection Privacy Notices
  • Disclaimer 
  • Re-use of Public Sector Information 
  • Accessibility Statement 
  • Legislation 
  • Unauthorised Firms
  • Sitemap
  • RSS Feeds
  • Glossary 
  • Freedom of Information
  • Irish Language Scheme

Follow Us

  • Twitter
  • YouTube
  • LinkedIn
  • Flickr
Central Bank of Ireland

©2019 Central Bank of Ireland

Cookies: This website uses cookies to offer you a better user experience. Find out more about how we use cookies and how to change or disable your cookie settings.