Brokers / Retail Intermediaries

A broker / retail intermediary is a regulated firm that receives and transmits orders in certain financial products and/or provides advice in relation to those products and can be:

Industry Notice

Central Bank Amends Duration of Authorisation Granted to Applicants Seeking Authorisation as a Mortgage Intermediary (October 2017)

20 October 2017

The Central Bank of Ireland (the Central Bank) has completed a review of the Mortgage Intermediary renewal process and has today updated the Central Bank website to include a notice that it has now moved to a model whereby an authorisation will be granted for an indefinite duration (i.e. an evergreen authorisation) where an applicant has demonstrated that it meets the relevant authorisation requirements. The effect of this change will mean that an applicant that is granted an authorisation for a period of indefinite duration will no longer be required to seek the renewal of its existing authorisation.  An applicant granted such an authorisation will continue to be subject to and expected to be in a position to demonstrate its compliance with all relevant legislative and regulatory requirements.

Further information can be found on the Brokers/Intermediaries Authorisation page of the Central Bank website.

Consumer Protection: Policy & Authorisations Division

Handbook of Prudential Requirements for Investment Intermediaries

This Handbook  is effective from 1 October 2014 and replaces the Handbook of Prudential Requirements for Authorised Advisors and Restricted Intermediaries introduced in July 2006.


The Brokers/Retail Intermediaries section of the Bank is now publishing a newsletter entitled Intermediary Times three times a year. It will contain news, useful information on regulatory issues, and highlight recently-published documents of interest. Click on the image above to view the Newsletter page.

Report on the Retail Intermediary Sector in Ireland

The Report on the Retail Intermediary Sector in Ireland, published on 28 February 2013, is now available to view here: Report on the Retail Intermediary Sector in Ireland - February 2013.

2016 Intermediary Roadshow Meath/Limerick Presentations

The Presentations from the Retail Intermediary Roadshows in Meath and Limerick in October 2016 are now available to view: Retail Intermediaries Roadshows 2016

Annual Online Return

Annual Online Return - To allow the Central Bank of Ireland to carry out its supervisory functions, all broker/intermediary firms are requested to submit an Annual Online Return. This section provides guidance for firms who are completing their return.

Useful Information

Authorisation - Under the provisions of the above legislation, firms are required to apply to the Central Bank of Ireland for authorisation. It is an offence to engage in insurance/investment/mortgage intermediation without authorisation. As well as completing an application form, applicants must complete an online Individual Questionnaire (IQ) to comply with Fitness and Probity requirements.
Industry Funding Levy - All authorised firms must pay an annual industry levy to the Central Bank of Ireland.

Changes/amendments after Authorisation - Firms must inform the Central Bank of Ireland about any changes or amendments that may affect their authorisation e.g.change of address / trading name / Director or shareholding etc.

Reporting Requirements - In addition to completing an annual online return, please refer to the additional reporting requirements that your firm may be required to comply with.

Codes of Conduct and Regulatory Guidance - For further information on our Codes of Conduct and the regulatory requirements you are required to comply with.

Revocation - If you are considering cancelling your authorisation or registration, you will need to provide at least two months' notice to affected consumers to enable them to make alternative arrangements and to follow the voluntary revocation process.

Registers - If you wish to check if a firm is regulated by the Central Bank of Ireland.

Complaints against a financial services provider are handled by the Financial Services Ombudsman Bureau and not the Central Bank of Ireland.